Current Billing Status
Fynora (operated by Fynora Technovation LLP) offers Free, Plus, and Premium plans. Plus and Premium are paid, billed on a recurring monthly or yearly cycle — on the web through Razorpay, and on iOS/Android through the App Store or Google Play. See Terms & Conditions for the full subscription clause.
Cancelling a Subscription
On the web: cancel any time from the Billing page in your account. Cancellation takes effect at the end of your current billing cycle — you keep full access to paid features until then, and you will not be charged again after that cycle ends.
On iOS or Android: a subscription purchased through the App Store or Google Play is managed there, not in the Fynora app — this is required by Apple's and Google's own store policies. Cancel it from your Apple ID subscription settings (iOS) or the Play Store's Subscriptions page (Android). Access continues, on the same end-of-cycle terms as above, until the store confirms the cancellation.
Refunds
Web subscriptions (Razorpay): Fynora does not offer refunds for partial billing periods or unused time within a cycle you've already paid for. If you cancel partway through a cycle, you retain access until the cycle ends rather than receiving a prorated refund.
App Store / Google Play subscriptions: refunds for purchases made through the App Store or Google Play are handled directly by Apple or Google under their own refund policies — Fynora cannot issue these refunds itself. Request one through your Apple ID purchase history or Google Play's order history; contact us if you need help finding it.
Billing Errors
If you're charged in error on the web — a duplicate charge, a charge after you cancelled, or an incorrect amount — contact us and we will investigate and correct it, including a refund where the error is confirmed on our side. For an App Store or Google Play billing error, the store itself is the fastest path to a fix (see Refunds above), but reach out to us too if something looks wrong on your Fynora account.
Free Plan
The Free plan is not billed, so there is nothing to cancel or refund on it. Downgrading from a paid plan to Free follows the same end-of-cycle timing described above.
How to Cancel
On the web, cancel from the Billing page in your account. On iOS or Android, open Subscription from the app's More menu — it links directly to your Apple ID or Play Store subscription settings. You can also email [email protected] and we'll point you to the right place.
Contact
Questions about a charge or this policy: see Contact Us.